The website zakaconstruction.gr (hereinafter referred to as the “Website”) is operated by EDUART ZAKA, Thesi Lakka Ntreika, 32009 Tanagra, Voiotia, Greece.

EDUART ZAKA acts as the data controller for personal data collected through the Website and is committed to protecting it in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR) and Greek Law 4624/2019.

This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have regarding your personal data.

What Personal Data We Collect

We collect and process personal data that you voluntarily provide to us when you contact us through the Website, including through contact forms or by email.

Depending on the nature of your request, the personal data we may collect includes:

  • Name and surname
  • Email address
  • Home and/or mobile telephone number
  • Any other information you choose to provide in your message or request

We only collect personal data that is relevant and necessary for the purposes described in this Privacy Policy.

How We Use Your Personal Data

We use your personal data for purposes such as:

  • Responding to messages and enquiries submitted through the Website
  • Communicating with you regarding your requests
  • Providing information about our services when requested
  • Managing our communication and relationship with customers and prospective customers
  • Improving the functionality, security and performance of the Website
  • Identifying and resolving technical problems, errors or security issues
  • Preventing and detecting fraud, misuse and unauthorised activity
  • Complying with applicable legal and regulatory obligations

Where required by applicable law, we will request your consent before processing your personal data for specific purposes, such as certain forms of marketing or the use of non-essential cookies and tracking technologies.

Legal Basis for Processing

Depending on the circumstances, the processing of your personal data may be based on one or more of the following legal bases provided by the GDPR:

  • Your consent, where consent is required
  • The steps necessary to respond to your request or to take action at your request
  • Compliance with a legal obligation applicable to EDUART ZAKA
  • Our legitimate interests, where applicable, provided that these interests do not override your fundamental rights and freedoms

How We Protect Your Personal Data

We take appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration or unlawful processing.

The Website and its systems may use security measures such as firewalls, access controls, encryption technologies and SSL/TLS encryption for the secure transmission of information.

Access to personal data is limited to persons and service providers who need access to perform their assigned functions and who are subject to appropriate confidentiality and data protection obligations.

How We Share Your Personal Data

We do not sell or rent your personal data.

Where necessary for the operation of our business and the provision of our services, we may share personal data with trusted service providers and cooperating companies that process data on our behalf. These may include providers supporting:

  • Website hosting and technical infrastructure
  • Email and communication services
  • Website analytics and performance measurement
  • Customer relationship and communication management
  • Website security and maintenance

Such third parties may process personal data only to the extent necessary to provide the services assigned to them and must comply with applicable data protection and confidentiality requirements.

We may also disclose personal data where required by law, by a competent public authority, or where necessary to protect our legal rights and interests.

International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA), including in the United States.

Where personal data is transferred outside the EEA, the transfer takes place on the basis of an adequacy decision of the European Commission, the EU-U.S. Data Privacy Framework where the recipient is certified under it, or Standard Contractual Clauses adopted by the European Commission, together with any additional safeguards required in each case.

How Long We Keep Your Personal Data

We retain personal data only for as long as necessary for the purposes for which it was collected. In particular:

  • Messages and enquiries submitted through the Website: up to 24 months from our last communication with you
  • Data relating to a contractual or commercial relationship: for the duration of the relationship and for five (5) years thereafter, in line with tax and accounting legislation
  • Data retained on the basis of your consent: until you withdraw that consent
  • Data required for the establishment, exercise or defence of legal claims: until the applicable limitation period expires

When personal data is no longer required, it is securely deleted or anonymised.

Your Rights and How You Can Exercise Them

Subject to the conditions and limitations provided by applicable law, you have the following rights regarding your personal data:

  1. Right of access: You may request access to the personal data we hold about you and information about how it is processed.
  2. Right to rectification: You may request the correction of inaccurate or incomplete personal data.
  3. Right to erasure: You may request the deletion of your personal data where the applicable legal conditions are met.
  4. Right to restriction of processing: You may request that we restrict the processing of your personal data in certain circumstances.
  5. Right to data portability: Where applicable, you may request to receive your personal data in a structured, commonly used and machine-readable format and transmit it to another controller.
  6. Right to object: You may object to certain processing of your personal data, including processing based on legitimate interests and, where applicable, direct marketing.
  7. Right to withdraw consent: Where processing is based on your consent, you may withdraw your consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

To exercise your rights, you may contact us using the contact details provided below. We will respond to your request within one month, as provided by the GDPR. That period may be extended by two further months where the request is complex, in which case you will be informed accordingly.

Contact Forms

The Website uses contact forms that allow users to submit enquiries and requests.

The personal data entered into a contact form is used to process and respond to the submitted request. Before submitting a form, users are informed of the applicable terms and, where required, asked to provide their consent to the processing of their personal data.

Personal data submitted through the Website is handled and stored using appropriate technical and organisational security measures.

Cookies and Tracking Technologies

The Website may use cookies and similar technologies to ensure its proper operation, improve the user experience, analyse website traffic and measure the effectiveness of our online activities.

For analytics purposes we use Google Analytics, a service provided by Google Ireland Limited.

Where consent is required for the use of non-essential cookies or tracking technologies, these technologies are activated only after the required consent has been provided.

For more information about the cookies used on the Website and how you can manage your preferences, please refer to our Cookie Policy and the cookie consent settings available on the Website.

Children’s Privacy

Our Website and services are not directed at children. We do not knowingly collect personal data from children under the age of fifteen (15) without the consent of the holder of parental responsibility, as provided by Greek law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, the Website, applicable legislation or our data processing practices.

Any updated version will be published on this page together with its revision date.

Contact Us

If you have any questions about this Privacy Policy, our processing of personal data, or wish to exercise your data protection rights, you may contact us:

EDUART ZAKA
Thesi Lakka Ntreika, 32009 Tanagra, Voiotia, Greece

Phone: +30 22620 57929

Email: [email protected]

Right to Lodge a Complaint

If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with the Hellenic Data Protection Authority:

Hellenic Data Protection Authority
1-3 Kifissias Avenue, 115 23 Athens, Greece
Tel. +30 210 6475600
www.dpa.gr

Last updated: September 2026